Customer resources

Entering the vessel works site

If you wish to access Vessel Works to undertake works, then you need to complete a site-specific induction before entry. Each staff or crew member will need to complete this induction and agree to and adhere to Vessel Works Marine Hub site rules.

Please watch the induction video, complete the short quiz, and enter your details. Once this is complete  and insurance requirements are met, please visit the office for your ID photo and personalised security access card to be issued. Cost $46 (Eftpos or cash).

A refresher induction is required every 12 months on the anniversary of your insurance certificates.

Day Visitors

If you are just visiting Vessel Works for the day, then you can be hosted on the site by another person that has completed the induction. That person must always remain with you whilst you visit the site. You must not undertake any work during your visit.


  • This inducted person must sign you in, using the visitor registration booth outside the Vessel Works Management Office. Minimum PPE requirements are listed at the booth. High visibility vests can be borrowed from the office.
  • If you are visiting the site for a single day you can collect a visitor’s access card from the office.
  • Day visitors who receive a day pass will need to complete an induction and meet insurance requirements. 

Berthing Agreement

All users of our Bridge Wharf, Floating Pontoon berths and our Cross Road fishing facility users must have first entered into a Services Agreement with us.

Hardstand and Vessel Lifting Services agreement

All Vessel Owners or Agents must have first entered into a Services Agreement with us.

Privacy Policy

Read the Vessel Works policy as to how we manage your information and data, including how we manage and collect CCTV images and access control records whilst customers use the facility.

Entering NZ waters

All international seacraft must first arrive at a port that is an approved place of first arrival (PoFA) and be fully cleared before moving on to other ports in New Zealand. Vessel Works is an approved PoFA for a range of vessels including military, fishing, passenger, and recreational craft like yachts and super yachts.

Contractor Resources


Insurance requirements for people and companies completing work within the facility are: $2m Public/General Liability, $5m Ship Repairers Liability.

Before entering the Vessel works site you must register your company as an approved contractor.

Your company will also need to:

1. Provide Vessel Works with the required insurance certificates

2. Agree to and adhere to Vessel Works Marine Hub site rules

Once your company is registered, any representative or guest of your company must complete the Vessel Works induction before entering the site. Please watch the induction video and complete the short quiz.

Health, Safety & Security

Health & Safety

You must abide by the Health and Safety access requirements which are posted at the entry to the hardstand, along with the rules and guidelines discussed in the induction. All rules and regulations are intended to keep you and other Vessel Works users safe and injury free, allowing you to return safely to your family.

We encourage all contractors not to proceed with tasks that they are unfamiliar with or without the correct information or technical understanding of the task at hand. There are local experts available for most tasks – so if you have questions regarding completing a task safely, please ask and we can help you find a safe solution.


These minimum standards have been created to ensure a safe working environment for everyone at Vessel Works.
Click on the links below to view the Minimum Standard requirements.


Security is paramount. Vessel Works provides secure and restricted access to the hardstand area, refit wharf, floating berths and bridge wharf. With an advanced CCTV system, you can rest assured that your vessel is safe while at Vessel Works.